What are your delivery areas and shipping costs in Kuwait?

We deliver to all governorates in Kuwait. Shipping costs vary based on your location and will be calculated at checkout.

What payment methods do you accept?

We accept KNET, Visa, Mastercard, and Cash on Delivery.

What is your return and exchange policy?

If you receive a damaged product or an incorrect item, please contact us within 48 hours. Items must be in their original, unopened packaging to be eligible for an exchange.

How should I store nuts, spices, and grains to keep them fresh?

We recommend storing these products in a cool, dry place away from direct sunlight. Using airtight glass containers will help maintain their freshness and flavor for a longer period.

How can I contact your customer support team?

You can reach our support team through the WhatsApp icon on our website or by emailing us. We are available daily from 9:00 AM to 9:00 PM to assist you.

Do you offer wholesale prices for bulk orders?

Yes, Wady Aljuz welcomes wholesale inquiries for restaurants and bulk buyers. Please contact us directly with your specific requirements for a customized quote.

How can I find details about product specifications like ingredients or origin?

Each product page on our website includes detailed descriptions, including ingredients, country of origin, and nutritional information.

Do you have a loyalty program or discount codes?

Follow our social media channels and subscribe to our newsletter to stay updated on the latest discounts and promotional offers. We occasionally release special codes for our loyal customers.

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